What is Emotional Intelligence?

Emotional intelligence (EI) is a set of skills that influence the way we perceive, use, understand, and regulate our emotions. These skills help us to understand and express ourselves, develop and maintain relationships, cope with challenges, and use emotional information in an effective and meaningful way.

Why is it important?

EI is proven to be a key predictor of human performance and development. People with higher EI communicate effectively, form strong relationships and can create powerful coping strategies. Research has also indicated that EI is far more important than IQ in many roles, especially in leadership roles. Unlike IQ, Emotional Intelligence can be noticeably strengthened and developed.

The MSCEIT Model

The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT™) uses a variety of interesting and creative tasks to measure a person's capacity for reasoning with emotional information. It asks objective and impersonal questions which are based on scenarios typical of everyday life.

MSCEIT directly tests individuals’ ability to perform tasks and solve emotional problems, rather than having them provide their own subjective assessment of their emotional skills.

It addresses four key areas:

  • Perceiving emotions – how accurately you perceive emotions in yourself and others.
  • Using emotions – how well your emotions facilitate your decision making and connection with others.
  • Understanding emotions – the skill of understanding and predicting your own emotions and the emotions of others, and having a good emotional vocabulary.
  • Managing emotions – How well you can manage your emotions and the emotions of others.



Benefits of the MSCEIT

  • Performance-based assessment objectively measures applied understanding of Emotional Intelligence. This makes it ideal for situations where respondents may want to create a positive impression or 'fake good.'
  • Easy to use online scoring and administration for automatic and immediate results
  • Decreased bias in respondents' scores by utilizing a variety of tasks to assess EI
  • Results you can trust with high scientific validity and reliability. It was developed by academics at Yale and the University of New Hampshire in cooperation with MHS.
  • Relevant to all roles, levels of seniority, and sectors; EI are proven to impact work and leadership performance

If you become certified, you

  • Gain a qualification in a renowned scientifically validated emotional intelligence assessment
  • Develop expertise in understanding people's emotional functioning
  • Become a practitioner in an ability-based measure of emotional intelligence, ideal for coaching and leadership development

Our Certification

Our MSCEIT certification workshop will qualify you to administer, interpret and provide feedback on the MSCEIT assessment. Our two-day session is delivered by engaging and experienced trainers and includes many practical, applied activities.

By the end of the certification program, you will be able to:

  • Define emotional intelligence and understand its importance
  • Demonstrate an understanding of the MSCEIT framework
  • Describe the components of the MSCEIT
  • Understand the science behind the MSCEIT
  • Administer the MSCEIT
  • Interpret a MSCEIT assessment
  • Follow a structured approach to preparing for a feedback session
  • Demonstrate the ability to conduct an effective assessment feedback session
  • Provide constructive feedback on the MSCEIT
  • Provide clients with strategies to develop their skills
  • Explain the benefits of EI to their client groups
  • Describe how EI applies to different disciplines
  • Identify resources available post-certification
  • Assess which report type is appropriate for your client

Who Should Attend

  • Coaches
  • Consultants
  • Human Resource Professionals
  • Corporate Trainers
  • Psychologists
  • Health Care Professionals
  • Researchers


Book Now

For further information, or to book your place, please contact us at:


+353 1 2788727 or +44 203 868 6670

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EQ-i 2.0 & EQ360 Certification

EQi 2.0 logo
September 13, 2022 - September 14, 2022
The Glasshouses, Dun Laoghaire, Co. Dublin
92 Georges Street Lower
Dún Laoghaire, Dublin A96 VR66 Ireland
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